Privacy Policy

This Privacy Policy describes how Switcher Techno ("we", "us") collects, uses and protects information when you use AmalERP, our cloud ERP and accounting software, and the https://amalerp.com website. We never sell your data.

Information we collect

• Account information — your name, email address, phone number, company name and login credentials when you sign up.
• Business data you enter — the records you create in AmalERP (invoices, customers, vendors, items, accounting entries, payroll, etc.). This data belongs to you.
• Billing information — plan and subscription details; payments are handled by our payment provider.
• Usage & device data — basic technical information such as browser type, device and pages visited, used to keep the service secure and improve it.
• Cookies — small files used to keep you signed in and to understand site usage.

How we use your information

• To provide, operate and maintain AmalERP.
• To process subscriptions and payments.
• To provide customer support and respond to your requests.
• To secure the service and prevent fraud or abuse.
• To improve features and performance.
• To send important service and account communications.

How we share information

We do not sell your personal data. We share information only with trusted service providers that help us run AmalERP, and only as needed:

• Google Cloud & Firebase — secure hosting and database infrastructure.
• Payment providers — to process subscription payments.
• AI providers — where you use AI features, the relevant data is processed to generate results you approve.
• Legal compliance — when required by law or to protect rights and safety.

Data storage & security

Your data is stored on Google Cloud infrastructure with encryption in transit (HTTPS/TLS), access controls and regular backups. We work to protect your information, though no online service can guarantee absolute security.

Data retention

We keep your data for as long as your account is active. If you close your account, we retain data only as long as needed for legal, accounting and legitimate business purposes, after which it is deleted.

Your rights

You can request to access, correct, export or delete your personal data. To make a request, contact us using the details below.

International users

AmalERP serves businesses worldwide. By using the service, you understand your data may be processed on infrastructure located in different countries, always under appropriate safeguards.

Children

AmalERP is a business product and is not intended for individuals under 18.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be on this page with the updated date shown above.

Contact

For any privacy questions, contact Switcher Techno on WhatsApp at 0335-3058349 or email info.amalerp@gmail.com.